Welcome to RGS Logistics.

Terms & Conditions

Throughout the term of this agreement and any extension or renewal thereof, RGS shall charge the client and the client hereby agrees to remunerate RGS, given the applicable conditions herein. All undeliverable shipments will be billed as per the rates indicated in this proposal.

• Rates are subject to change at any time. RGS reserves the right to modify applicable rates by issuing a prior written notice to the clients.
• Clients can choose to obtain insurance against high-value parcels @ 5% of the invoice value. However, insurance will only be implemented for Lost/Damaged products and not for rejected or undelivered parcels.
  Note: Invoice Value is considered 20% of COD Value. At times of granting claim payment, will be limited to Invoice Value only and not the COD amount.
• In the case of non-insurance RGS will not be liable for the loss/damage of the product in transit.

Invoice Terms:

1. Payment of the delivered parcels will be cleared within 24hrs after the successful completion of delivery.
2. Regardless of the contract term in relation to the notice period, RGS reserves the right to withdraw its services in event of any unpaid invoice/(s) and to take necessary action for recovery.
3. The effective date of the applicable rates shall be the date of the client’s approval of this agreement. To approve the agreement, please sign below and return it to RGS Logistics.
4. Any discrepancy in the invoice, should be brought to RGS’s attention within 07 (seven) days from receipt of the invoice.
5. All shipment delivered or undelivered will be charged and only return will be free of charge.